Welcome to the Support Center

  • Contact Cryomedics

    Our customer support team is available M-F

  • How to Use

    Hold Cryo-1 in your palms or against the side of your neck

  • Read the Science

    Learn all about how the body performs at its peak.

  • Read the FAQs

    Get answers to common questions about Cryo-1.

  • Pay with FSA/HSA

    How to buy Cryo-1 with health benefits.

  • Become A Retailer

    Apply to offer Cryo-1 in your business

About Cryomedics

At Cryomedics, we’re a dedicated team with roots in Northern California and South Florida, united by a shared passion for biohacking, performance, & recovery science. Between us, we bring experience in biohacking, FDA clearance, device manufacturing, personal training, medical advising, and hands-on work in manufacturing and e-commerce.

We’ve come together with one mission: to make advanced thermal technology - once confined to labs and pro-athlete facilities - accessible to everyone. Our first engineered product, cryo-1, is just the beginning. We are already working on new design iterations and expanded applications for palm cooling technology to serve athletes, women experiencing hot flashes, outdoor workers, and anyone managing heat stress.

We believe in evidence-based innovation, practical design, and empowering people to take control of their performance and well-being.
Stay connected as we continue to evolve. Subscribe for updates and be the first to hear about new launches and breakthroughs from the Cryomedics team.

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